The Jabra Engage 50 headset is engineered for softphone environments, with features to combat noise and interruptions. With a unique, 3-microphone system for superior call quality even in noisy offices and multi-coloured status lights to deter interruptions, the Engage 50 is designed for customer satisfaction. Integration with Jabra software enables live agent microphone guidance and rich call analytics give more proactive control of customer experience.
The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact centre.
- A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.
- Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.
- The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.
- The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
- Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.
Specifications
Performance
| Product type | Headset |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Headset type | Monaural |
| Virtual surround | No |
| Heart rate monitor | No |
| Motion sensor | No |
| Bone conduction sensor | No |
| Over the Air Updates (OTA) | No |
| On/off switch | No |
| Hearing protection technologies | Jabra PeakStop |
| Phonebook access profile (PBAP) | No |
| Daisy chain | No |
| HD voice | Yes |
| Auto-connect | No |
| In-ear pressure relief | No |
| Refurbished | No |
| Unified communications | Yes |
| Power bass | No |
| Push-to-Talk (PTT) | No |
| Works with Amazon Alexa | No |
| Steel hinges | No |
| Certification | Cisco;Microsoft;Unify |
Ports & interfaces
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Bluetooth profiles | AAC, SBC |
Headphones
| Noise reduction | No |
| HearThrough | No |
Microphone
| Microphone type | Boom |
| Number of microphones | 3 |
| Microphone mute | No |
Battery
| Fast charging | No |
| Replaceable battery | No |
Music player
Weight & dimensions
Packaging content
| Charging stand | No |
| Charging case | No |
| Carrying case | No |
Technical details
| Easy pairing | No |
| Multipoint connectivity | No |
Power
| USB Type-C charging port | No |
Other features
| Automatic volume adjustment | No |
| Bluetooth Low Energy (BLE) | No |
| Voice guidance | No |
| Applications supported | Jabra Direct;Jabra Xpress |
| Speakerphone | No |
| Ear cushion type | Leatherette size L |
| Auto power off | No |
| Near Field Communication (NFC) | No |
| Protective pouch | Yes |
| Voice control | No |
| Digital Signal Processing (DSP) | Yes |
| Packaging content | Headset;Protective bag;User documents;Clorthing clip |
Documents
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