Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
- Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
- Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
- Never worry about updates, thanks to remote firmware and cloud system updates.<sup>[1]</sup>
Specifications
Performance
| Product type | Headset |
| Wearing style | Head-band |
| Recommended usage | Calls/Music |
| Headset type | Binaural |
| Product colour | Black |
| Colour name | Black |
| Cable length | 0.785 m |
| Adaptive Audio | Yes |
| Signal-to-Noise Ratio (SNR) | 50 dB |
| Hearing protection technologies | SoundGuard DIGITAL |
| Country of origin | Mexico |
Ports & interfaces
| Connectivity technology | Wired |
| 3.5 mm connector | Yes |
Headphones
| Ear coupling | Supraaural |
| Driver unit | 5.6 mm |
| Noise reduction | Yes |
Microphone
| Microphone type | Boom |
| Microphone frequency | 20 - 16000 Hz |
| Microphone sensitivity | -40 dB |
| Microphone direction type | Omnidirectional |
System requirements
| Windows operating systems supported | Windows 10, Windows 11 |
| Mac operating systems supported | MacOS |
Weight & dimensions
| Width | 111 mm |
| Depth | 149 mm |
| Height | 67 mm |
| Weight | 74 g |
Packaging data
| Package width | 137.9 mm |
| Package depth | 178.1 mm |
| Package height | 54.6 mm |
| Package weight | 7.6 kg |
Packaging content
| Box contents | Headset |
| Ear pad material | Leatherette |
Logistics data
| Pallet gross weight | 357 kg |
| Master (outer) cases per pallet | 20 pc(s) |
| Master (outer) cases per pallet layer | 5 pc(s) |
Technical details
| Pallet weight (imperial) | 357 kg (787 lbs) |
| Pallet dimensions (W x D x H) (imperial) | 1016 x 1219.2 x 1675.9 mm (40 x 48 x 66") |
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1676 mm |
| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
Other features
| Compatibility | Compatible with PCs via QD (Quick-Disconnect) |
| UNSPSC-code | 43191609 |
| Compatible operating systems | Windows 11; Windows 10; macOS |
| Packaging content | Headset |
Documents
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